Effective Date: 26/06/2025
Utopia Assisted Living is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.
- Information We Collect
We may collect the following types of information:
Personal Information
When you fill out a form, contact us, or book an appointment, we may collect:
- Full name
- Email address
- Phone number
- Mailing address
- Any message or inquiry details you submit
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent on the site
- Referring website
- How We Use Your Information
The information we collect may be used for the following purposes:
- To respond to inquiries and provide customer support
- To schedule appointments and facility tours
- To improve our website and user experience
- To send updates, confirmations, and essential communication
- To comply with legal obligations and protect against misuse
- Sharing Your Information
We do not sell, rent, or lease your personal information. We may share your data with:
- Service providers or partners who assist in operating our website or delivering services (under strict confidentiality agreements)
- Law enforcement or regulatory agencies if required by law or to protect our legal rights
- Authorized family members or legal representatives when necessary for care-related matters (with consent)
- Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us understand usage patterns, improve functionality, and tailor content.
You may adjust your browser settings to refuse cookies, but doing so may affect the functionality of our website.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is entirely secure, we strive to use commercially acceptable means to protect your data.
- Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data, where legally permitted
- Opt out of receiving non-essential emails or communications
To exercise any of these rights, please contact us at the details provided below.
- Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
- Children’s Privacy
Our services are intended for families and caregivers. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently gathered such data, we will take immediate steps to delete it.
- Changes to This Policy
We may update this Privacy Policy periodically. When changes are made, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Utopia Assisted Living
11510 East Utopia Avenue
Mesa, AZ 85212
Email: [Insert Email Address]
Phone: [Insert Phone Number]
